words from our patients at The Sandford, Bexleyheath...
A chance meeting with an old friend in a local supermarket prompted me to contact The Sandford for advice about replacing my front teeth, which were eroding.
I had a family event coming up and wanted to look my best. The erosion of my front teeth had only slightly bothered me, I didn't think they were bad enough for anyone else to notice.
From the moment I stepped into the Sandford I was made to feel special. Everything was explained to me about the treatment (and whitening procedure). I was asked to bring my husband along to meet Ahssan. Careful consideration was given to the date of our scheduled family event, for which I wanted to look my best. Each treatment was planned accordingly.
I was to have my four top front teeth crowned, which would involve a lengthy time in the Dentist's chair. Throughout the procedure Ahssan made sure that I was feeling ok. He was such a perfectionist - I found this very reassuring. My temporary teeth felt a bit strange, but he wanted to make sure that I would be happy with them until my new teeth were ready.
I returned to the Sandford a couple of weeks later to have my new crowns fitted. They look amazing! I told Ahssan that I would never bite into an apple again; that I would really take great care of them. He assured me that my new crowns were much stronger than my original teeth.
I am constantly surprised that so many people have noticed - meaning that I wasn't aware of just how awful my teeth must have looked before.
I am one very happy person - all because of a chance meeting...
The staff are wonderful, polite, efficient and helpful. The dentist Hussein is always willing to see you even at short notice I cannot praise him enough. I don’t know what I would do if he was to leave.
Mrs Jacqueline Crutchfield
As I said when I first met you all, my situation had long been an issue of embarrassment and lack of confidence with my smile. However since the restoration work has been completed, it has made me feel so much better and now I can smile with confidence!
Mr.Shaffie was kind and understanding and thoroughly professional and experienced in what he suggested would work for me during our initial consultation. He gave me an option which he believed would best suit me and achieve the results which would make me look and feel so much better.
The treatment carried out went just as was explained the procedure would be and was completed in 3 months. Mr.Shaffie’s team explained every step along the way and were caring and gentle as I was, understandably, nervous.
Matthew was my first point of call when I phoned to discuss cosmetic dental work. Matthew was very friendly and informative of the options available and recommended a no-strings consultation which I had. The follow up communications with Matthew to discuss my options was very friendly and helpful. He continued to be approachable and encouraging to me and made me feel my particular case was important to them, which was a great comforter.
Lucy on Reception was always welcoming and friendly and made the whole experience pleasant and not at all daunting. She was always prepared to take the time to advise and assist during the whole process from start to end.
I would have no hesitation in recommending The Sandford to my friends and colleagues, many of whom have already undergone treatment at the clinic following my experience.
Had outstandingly good experience. Reception staff and dental nurses kind and friendly. Dentists superb. Pleasant and clean practice always seen on time. No improvement whatsoever necessary.
Dear Mr Shaffie I am now coming towards the end of my implant and bridge treatments.
I feel I must write and congratulate you and your highly professional team. Although I was apprehensive and nervous about the whole procedure, I am delighted with the results.
The whole experience has been fantastic. I would like to add that it's truly a team effort. Its starts at reception where I am always greeted with a smile by cheerful receptionists who make me feel like I am the most important patient you have. So thank you to Diane, Lucy and the rest of that team.
Matthew has made sure everything has run smoothly and that I fully understood each stage, he also reassured me of any worries that I was having.
The nurses on the day of my implants were fantastic, their kindness was exemplary, and I certainly felt a lot more relaxed thanks to them, Wendy and Claire. The dentists Craig and Antonio who carried out my procedure were true professionals using their humour to relax me.
I am so lucky now to be under Natasha's care who is adding the final touches so I can have beautiful teeth. Her advice and care is the best I have ever experienced in dentistry.
Please pass on my congratulations to everyone involved. I wish you every success with the Sandford Clinic. I will be highly recommending you all.
Mrs Sharron Duff
I had an inman brace fitted last year and I am so happy with the results, it has made such a difference to me and was completed in such a short space of time. Ahssan and his nurses have always been so friendly and patient and explained clearly what was happening at each stage. Ahssan reassured me that I could come and see him anytime if I had a problem and after panicking the first time I had to put the brace in myself I came back and he saw me very quickly and reassured me.
On the occasions when I have had to bring my 1 year old son in with me everyone has been very accommodating and helpful, especially the receptionists.
I will definitely be recommending the practice to my friends and family.
I came along to The Dental Practice to find out some information with regard to implants, I saw Dr Hussein Shaffie, who explained every stage of the process and gave me a plan to take home and look at.
Every appointment during my treatment was made as pleasant as possible by the friendly staff and expert care, and I am delighted with the end result. I would not hesitate to recommend them to anyone.
Mr James Gibbs